Shipping Policy

Order Processing

  • All orders are processed within 1–3 business days (excluding weekends and holidays).

  • Orders are not shipped or delivered on weekends or holidays.

  • If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

Shipping Rates & Delivery Estimates

  • Shipping charges for your order will be calculated and displayed at checkout.

  • Standard Shipping: 2-5 business days

  • Expedited Shipping: 1-3 business days

  • Please note that delivery delays can occasionally occur due to factors beyond our control (weather, carrier issues, etc.).

Shipment Confirmation & Order Tracking

  • You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s).

Lost or Damaged Packages

  • We are not responsible for lost or stolen packages once they have been shipped.

  • Please contact the shipping carrier for assistance if your package is lost or damaged.

  • If you experience an issue with your order, reach out to our support team at bayanovaofficial@gmail.com

Questions?
If you have any questions about your order or shipping, don’t hesitate to reach out to us. We’re here to help!
Pre-made orders are items that are in stock and ready to ship directly to customers and pre-orders are orders that are still in the factory and waiting to be shipped. Often times, we always have stock.
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Pre-made orders take about 3-5 business days to reach your doorstep. Pre-orders take 10-15 days to arrive to your doorstep.
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You have a 30 day window in which you can return it. If you choose to return it, make sure it has not been worn or damaged.
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Before shipping to customers, we check for imperfections or blemishes on the clothes. You will always receive clothes with no stains and imperfections.
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We accept all major credit and debit cards (Visa, Mastercard, Amex), PayPal, and Shop Pay. All transactions are secured and encrypted at checkout.
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